BitMetronome | Business IT Services - BitMetronome
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Business IT Services

Computer Networking

 

We offer a wide variety of networking solutions designed for small and medium sized businesses. Whether you have 5 or 50 employees, we can craft the solution that works best for you.

 

Our professional IT Consultants will assist you every step of the way. We partner with you to ensure that the solution we design exceeds your specifications, improves productivity and is easy to manage. Our personalized approach includes:

 

  • An initial discovery session to understand your goals, requirements, and budget constraints.
  • An on-site review of your existing environment and definition of your project’s unique requirements.
  • We’ll provide a detailed design document,  our recommendations and project outline for approval.
  • Next we’ll procure the hardware and materials and work with your schedule to deploy the solution.
  • Our job isn’t done once everything is up and running. We support our solutions for as long as you’re a BitMetronome client.

 

Our customized solutions offer a wide variety of benefits over traditional offerings. Here just a few such benefits:

 

  • Decreased operating and management costs.
  • Centralized network environment makes maintenance a breeze.
  • Reduced latency between applications and end-users increases productivity.
  • Secure wireless backbone makes your network accessible everywhere in the office.
  • Expert support and maintenance gives you peace of mind.

Systems Support

 

Whether it’s over the phone, on-site, or online our support team is ready and willing to assist you with problems or prevention. Our diversely knowledgeable team will help you with computing, general software, point of sale systems and virtually everything in between.

 

When you contact us with an issue:

 

  • A member of our staff located here in Lexington, KY will answer.
  • They’ll identify the issue and determine the best course of action.
  • If it is not possible to walk you through a solution remotely a technician will typically arrive on-site within 1 hour.

 

Our Systems Support provides several benefits for your business such as:

 

  • Your infrastructure is taken care of so you can focus on your real job.
  • Our fast response times mean fewer emergencies and reduced downtime.
  • We keep your systems in great shape resulting in less maintenance and repair costs.

Backup Solutions

 

Losing data can be crippling and expensive. Our secure, redundant, off-site backups ensure your data is safe and sound. We use the latest technology so regular backups, long-term storage and critical restorations are a breeze.

 

Our experts will assist you with every phase of finding the right backup solution for your business. Our approach includes:

 

  • An initial discovery session to understand your data needs.
  • A follow-up onsite review of your current systems and implementation review.
  • We’ll create a detailed plan for the life of your data and review it with you.
  • We will implement the defined solution around your schedule to minimize interruptions.

 

Our customized backup solutions provide several benefits to your business:

 

  • Multiple layers of redundancy ensure that multiple failures will not compromise your data.
  • Immediate access, redeployment and restoration minimizes downtime in the event of data loss to approximately 1 hour.
  • Efficient, streamlined cloud-based solutions offer reduced cost and increased effectiveness over traditional physical backup methods.